Privacy Policy

Welcome to Yuuki ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience using our Digital AI Girlfriend application (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

By accessing or using Yuuki, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access the Service.

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Interact with the AI character through chat, voice, or media
• Upload or share content (images, videos, audio)
• Participate in check-in activities or daily interactions
• Contact our support team
• Send gifts or virtual items within the application

2.2 Usage Data

We automatically collect certain information when you visit, use, or navigate the Service. This usage data may include:

• Device information (IP address, browser type, operating system)
• App interaction data (chat frequency, feature usage, character preferences)
• Background and customization choices
• Media files exchanged during interactions
• Performance data and error logs

2.3 AI Interaction Data

Your conversations, voice interactions, and shared media with the AI character may be collected and processed to improve the AI's responses, character behavior, and overall user experience. This data helps us personalize your interactions and enhance the AI's learning capabilities.

We use the information we collect for various purposes, including to:

• Provide, operate, and maintain the Service
• Personalize your AI girlfriend experience and character interactions
• Improve, test, and develop new features and AI models
• Understand and analyze how you use our Service
• Communicate with you, including for customer service and updates
• Send you technical notices, security alerts, and administrative messages
• Prevent fraudulent transactions, monitor against theft, and protect against criminal activity
• Process and deliver contest entries, rewards, and check-in bonuses

We do not sell, trade, or rent your personal information to third parties. We may share information we have collected about you in certain situations:

• With service providers who perform services on our behalf (cloud hosting, AI processing, analytics)
• To comply with legal obligations, court orders, or governmental requests
• To protect our rights, privacy, safety, or property, and that of our users
• In connection with a merger, acquisition, or sale of all or a portion of our assets
• With your consent or at your direction

Your interactions with the AI character may be used to train and improve our AI models. Before being used for training, personal identifiers are removed or anonymized where technically feasible. We implement strict data governance practices to ensure your privacy is maintained during any AI training processes.

You have the right to opt out of having your data used for AI training. Please contact us at privacy@yuuki.app to exercise this right.

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

We use industry-standard encryption for data in transit and at rest. Access to personal information is restricted to employees, contractors, and agents who need to know that information in order to operate, develop, or improve our Service.

Depending on your location, you may have the following rights regarding your personal data:

• Right to access: Request a copy of the personal data we hold about you
• Right to rectification: Request correction of inaccurate or incomplete data
• Right to erasure: Request deletion of your personal data in certain circumstances
• Right to restrict processing: Request limitation on how we use your data
• Right to data portability: Receive your data in a structured, commonly used format
• Right to object: Object to processing based on legitimate interests or direct marketing
• Right to withdraw consent: Withdraw consent at any time where we rely on consent to process your data

To exercise any of these rights, please contact us at privacy@yuuki.app.

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

Chat history and interaction data are retained for 12 months from the date of interaction, unless you request earlier deletion. Account information is retained until you delete your account.

Our Service is not intended for use by children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at privacy@yuuki.app, and we will take steps to delete such information.

We may use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

If you have any questions about this Privacy Policy, please contact us:

• By email: privacy@yuuki.app
• By visiting the contact section on our website
• By mail: Yuuki Digital Inc., AI Innovation Hub, San Francisco, CA 94105